INFORMATION FOR NEW PACK MEMBERS
Welcome to Hounds Lounge Pet Resort and Spa! On this page, we’ll dive into everything you need to know about getting all set up for your pup’s first day at the Lounge. If you’d like to learn more about everything we have to offer, please take a moment to watch our video.
Table of Contents
About Hounds Lounge
Hounds Lounge began in 2016 after Mandy and her partner, Justin, were in a bind to find a dog boarding facility that met all their wishes and put safety furrst!
They believed there should be no compromises when it comes to the care of their fur babies – so they set off to create a facility and hire a team of caring humans that checked every box.
Several years and six locations later, they have created the best doggy daycare, dog boarding and grooming facilities in Arkansas.
Hounds Lounge has won numerous awards including “Best of the Best Dog Boarding & Pet Facility” since 2017 by Arkansas Democratic Gazette.
Locations
Hounds Lounge offers six locations in central and northwest Arkansas. Hounds Lounge is not a franchise and all locations are owned by Mandy and Justin.
Checklist Before the Furrst Day
Take a Tour
If you’d like to take a tour of Hounds Lounge first, you are welcome to stop in during lobby hours.
To accommodate you best, we recommend stopping in between 10 AM and 4 PM as we have a lot of drop-offs and pickups happening at the beginning and end of the day.
Create a Pet Profile
Creating a Pet Profile helps our human team make sure our records of immunizations, reservations and more are up-to-date!
All clients that want to drop off to utilize services must have a pet profile and make their first reservation online or over the phone so that our humans can ensure that your woof has current vaccines and meets our spay/neuter requirements.
Once our staff has had an opportunity to review your pet’s new profile, vaccines and other information, you will either receive a phone call from us to notify you what is additionally required before drop off or a confirmation email from us communicating that your reservation has been confirmed and that all you have to do is show up! We do require all furry guests to be on a leash upon arrival.
You’ll login here when you want to purchase a daycare package or create a boarding or grooming reservation.
Required Vaccines
Hounds Lounge requires all woofs to be up-to-date on the following vaccines prior to your stay:
– Rabies Vaccine (1 or 3 year)
– Bordetella Vaccine (encouraged every 6 months)
– Annual DHPP Vaccines (Distemper, Hepatitis, Parainfluenza, Parvovirus)
– Canine Influenza (both strains h3n2 & h3n8) Only required for out-of-state clients. Must have completed two booster vaccines that cover both strains of canine flu.
Recommended Vaccines:
– Leptospirosis
Pups must complete their adult vaccination schedules at least two weeks prior to staying at the Lounge.
Sending Proof of Vaccinations
It is your responsibility to provide vaccine records for your woof. You or your vet can email proof of vaccinations to us.
You may upload vaccination records to your Pet Profile by logging in to your account on our website.
Alternatively, after your first reservation is requested, we will contact your vet to request vaccinations but please note that this will take 48-72 hours and sometimes we are unsuccessful in obtaining these from your vet.
You can send vaccine information to:
Email: houndslounge@shots.pet
On Your Fur Baby’s First Day
The first day of doggie daycare is free of charge and is considered a temperament test, although the temperament test is not required.
Sunday, Monday and Tuesday are the best days to try daycare for the first time because they tend to be slower, which helps your pooch and yourself adjust better. We also recommend dropping your fur babe off within the first hour of lobby hours on these days to ensure they are able to slowly meet new furriends.
We strongly discourage Thursday and Friday as your woof’s first day because they tend to be quite busy and may be overwhelming to your pooch.
For the first day of doggie daycare, we recommend staying for a half-day to see if your pooch is a good fit for group play.
You can read more about what to expect the first day on our blog.
We do not allow aggressive dogs or excessive barkers at the Lounge.
After your pup is deemed a good fit, you are welcome to attend doggie daycare any time or schedule a reservation for dog boarding. We also recommend attending daycare prior to boarding so your woof will feel at home during their stay. We know last-minute events come up, so this isn’t always possible!
Your pooch will likely come home from doggie daycare extra tired and thirsty. Don’t be alarmed, this is normal! We call this a #HoundsLoungeHangover. Our campers have access to water all day, however, they are having too much fun to drink as much as they should.
Health and Safety
Hounds Lounge believes that doggie socialization is super important for helping your dog become a well-adjusted pooch. Doggie daycare naturally comes with romping and playing, much like kids’ daycare. Doggie colds, injuries including scratches and bites and tummy bugs can happen.
The health and safety of our campers is a top priority here at the Lounge so please notify us if you notice your woof is having any health concerns out of the ordinary. Our team of humans promises to do the same!